How to clean malware virus and prevent hacking ?

Introduction

Welcome to our comprehensive website and server cleaning services. We specialize in cleaning malware and viruses from your website and enhancing your server's security to prevent future hacking attempts. Our services are tailored to meet the needs of single domain owners and range from basic cleanups to advanced server hardening. Whether your site is powered by WordPress, Joomla, Drupal, or any other CMS, we have the expertise to restore your website’s integrity and secure your server.

Packages

Basic Package

In this package, we will help you clean malware and viruses from your website, specifically focusing on a single domain.

Requirements

1. Server access or control panel access - Mandatory

1. Domain Name - Mandatory

1. Hacked page details (if any) - Optional

1. CMS login details (if applicable) - Optional

How to Handle Order

1. Ensure we have all mandatory information from the customer.

1. Analyze the domain access logs to identify the origin of the attack.

Special Notes:

• Request the customer to submit their website to webmaster tools if it is listed as a hacked page on Google.

Standard Package

In this service, we will help you clean your server completely, ensuring all malware and viruses are removed.

Requirements:

1. Server access or control panel access - Mandatory

1. Domain Name - Mandatory

1. Permission to install antivirus software (Maldet, ClamAV) - Mandatory

How to Handle Order:

1. Ensure we obtain all required information from the customer.

1. Follow the necessary steps based on the specific scenario presented by the customer.

Premium Package

In this premium package, we will clean your entire server and perform extensive server hardening, including the following security measures:

1. Install and scan the server using antivirus software such as ClamAV or Maldet.

1. Perform a Rootkit scan and remove any rootkits found.

1. Analyze the domain access logs to identify the origin of the attack.

1. Disable dangerous PHP functions that can exploit the server.

1. Modify the SSH port to a random one (if requested).

1. Disable direct root login (if requested).

Requirements:

1. Server access or control panel access - Mandatory

1. Domain Name - Mandatory

1. Permission to install antivirus software (Maldet, ClamAV) - Mandatory

1. Email account - Optional

How to Handle Order:

1. Ensure we obtain all required information from the customer.

1. Follow a comprehensive process to clean and secure the server.

Reference URLs

1. Basic Package: [To be filled]

1. Standard Package: [To be filled]

1. Premium Package: Hardening the Linux Server

FAQ

Will you send a request to Google Webmaster if the site is reported by Google?

No, we don't send requests to Google Webmaster to unblock the site. It is the buyer's responsibility to send the request to Google Webmaster. However, we will guide you on how to submit the request.

Can you guarantee that the server/site will not be hacked in the future?

No, we can't guarantee 100% protection from future hacks. We recommend periodic updates, security patches, and continuous auditing. Additionally, using strong passwords and keeping third-party applications updated is crucial.

Will you notify us before making changes to the server?

Yes, we follow a strict code of ethics and always obtain confirmation from the customer before making any changes to the server.

Conclusion

Our goal is to provide you with a clean, secure website and server. We offer tailored packages to meet your specific needs, from basic malware cleaning to comprehensive server hardening. By choosing our services, you can rest assured that your website will be restored to its optimal state and fortified against future threats. Contact us today to safeguard your digital presence.