How to Send the Notification from the Mark on-call Alerts Channel Documentation

Mark on-call alerts Documentation

Step1:
First, we need to turn on Hubstaff and mark any task-related activity (this is compulsory). We also need to ensure that Hubstaff remains turned on.

Step2:
Click the URL below to access the super root user spreadsheet. Scroll down the spreadsheet to find the credentials highlighted in yellow.

Callonthego Webmail	webmail.dreamhost.com	Support@CallOnTheGo.com	3f?QSDXh
Texthub Webmail	webmail.dreamhost.com	support@TextHub.com	9fSa5yeW

 Super User Root Admin Credentials for CallOnTheGo&TextHub - Google Sheets

Step3:

After logging into the webmail, it shows the emails we want to check for important messages.

The green-marked emails contain important messages, while the red-marked ones are spam emails, so please ignore them. For any marked emails, we need to take a snapshot and copy the topics.

Step4:

In Slack, we have an on-call alerts channel.

We need to send the format below with a snapshot. Tag Indra after 'Hi' and please use @channel.

 Hi,
 We haven't received any mails.
 @channel
 Please find today's status
 Number of emails received: Nil
 Number of emails reviewed: Nil
 Number of emails escalated: Nil
 Number of emails in progress: Nil

or

 Hi, @channel
 We have received 1 email from timothy.riordan@sinch.com (RE: Fwd: T - MOBILE REJECTION Code)
 @Indra
 Please find today's status
 Number of emails received: 1
 Number of emails reviewed: 1
 Number of emails escalated: 1
 Number of emails in progress: 1

 Need to attach the snapshot for important email